Refund policy
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Return PolicyAt Anarcho Syndicate Clothing, we stand behind the quality of our products and are committed to ensuring your satisfaction. This return policy applies exclusively to defects in workmanship. We do not accept returns for change of mind, sizing issues, or other non-defect-related reasons.
What Qualifies as a Defect in Workmanship?A defect in workmanship includes manufacturing errors such as faulty stitching, material flaws, or assembly issues that occur during production. This does not include:
- Normal wear and tear from use.
- Damage caused by misuse, accidents, improper care, or alterations.
- Cosmetic imperfections that do not affect functionality.
- Issues arising from natural variations in materials (e.g., wood grain or leather texture).
- Contact Us: Email us at [support@yourstore.com (mailto:support@yourstore.com)] or use our contact form with your order number, a description of the defect, and clear photos showing the issue.
- Inspection: We may request the return of the item for inspection. If approved, we'll provide a prepaid return shipping label (for U.S. customers; international customers may be responsible for return shipping costs).
- Resolution: Upon confirming the defect, we will, at our discretion, offer a full refund, repair, or replacement. Refunds will be processed to your original payment method within 7-10 business days after we receive the item.
- Shipping Costs: Original shipping fees are non-refundable. We cover return shipping for verified defects within the U.S.
- This policy does not apply to custom or personalized items unless the defect directly results from our workmanship.
- We reserve the right to deny returns if the item shows signs of use beyond inspection or if the defect claim is unsubstantiated.
- This policy complies with applicable consumer protection laws but does not affect your statutory rights.